ABOUT US

Water Skiers Connection started in 1990 and has been growing ever since. We base our growth on good Advice, Price & Service, making sure you the customer will be happy with your purchase. This has proven a great success as we still service a lot of our customers we have had since Day 1.

We stock many brands of product that we believe to be of the best quality and value for money. Our staff go out of their way to help you make the choice that will best suit your requirements.

We do our best to stock a wide range of products to fill your orders, however for various reasons beyond our control we may not be able to fill your order. If this happens we will contact you immediately to hopefully meet your needs.

Orders 

This is a secured site, but if you are not comfortable with ordering over the web you can order over the phone on 07 3856 6445.

We will send your order on the same day if ordered before 2.00pm A.E.S.T. weekdays. All freight is Free (as per our freight terms & conditions) and you will be sent a email with the freight detail. (eg: How it was sent and con note reference No.) If we are out of stock of a item we will phone you or email you and work it out.

If you need advise on your purchase please phone us on 07 3856 6445 we will be more than happy to help you out. 

"Fraud Prevention (shipping addresses and credit cards)

As part of our Fraud Prevention strategy, if an order is to be shipped to a different address than is on the credit card, the account name is different to that on the credit card, the card is issued by an offshore bank, the telephone number of the account holder and that of the actual card holder varies or any other matter that our staff deem of concern, then you may receive an email asking to verify certain details of your order and your identity.  You may, in some cases, receive a courtesy telephone call. These details may include asking you to verify which bank issued the card, what the CVV2 code is on the back of your card, and we may require you in certain circumstances to fax or scan and email a copy of your card and drivers licence.  We will always identify ourselves, tell you the exact details of your order to prove who we are, and we will always contact you from the same number as is on our website. We understand that sometimes our customers may wish to have their order handled more discreetly for various reasons, and provided we know who we are dealing with, we are happy to oblige.

Card Scammers Please Note: We use a \'BullDog\' approach to Fraud Prevention - that is, if we discover an attempted fraudulent transaction, we do not stop investigating, even if the \'customer\' has \'changed their mind\' or suddenly becomes \'unavailable\'.  We will pursue any attempts to defraud to the fullest extent of the law regardless of any pleas or excuses, and we will prosecute \'scammers\' in 100% of cases, without exception. Our IT staff are especially trained to detect fraudulent transactions, and they are capable of locating card scammers and informing the relevant authorities without alerting scammers to this fact.  We also work in closely with other stores to ensure there is very little chance of a scammer striking twice."